Privacy Policy

Last updated: February 2025

FinDarpan (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and disclose information when you use our website findarpan.com and our services.

1. Information we collect

• Personal information: name, mobile number, email address, PAN, Aadhaar (if provided), and address.
• Transaction data: details of payments, AEPS/DMT requests, bill payments and related metadata.
• Technical data: IP address, browser type, device identifiers and usage logs.

2. How we use your information

• Process and complete transactions and provide services.
• Send transactional messages and updates about your requests.
• Comply with legal, regulatory and KYC obligations.
• Improve and personalise our services and detect fraud.

3. Sharing and disclosure

We do not sell your personal data. We may share information with:

• Payment gateways, banks and service providers strictly to process transactions.
• Law enforcement, courts or regulators when required by law.
• Third-party service providers who perform services on our behalf (under contract).

4. Data security

We implement reasonable technical and organisational measures such as encryption, access controls and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.

5. Retention

We retain personal and transaction data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

6. Your rights

You may request access to, correction of or deletion of your personal data. To exercise rights, contact us using details below.

Contact

Email: support@findarpan.com
Phone: +91 9790993245